Scope Creep in Procurement: How Buyers Prevent Uncontrolled Cost, Delay, and Supplier Disputes
Scope creep is one of the most common problems in service procurement, project sourcing, consulting assignments, outsourcing, IT services, maintenance agreements, and supplier-led implementation projects. It often starts small. An internal stakeholder asks the supplier to “just add one more thing.”The supplier accepts without a formal change.The buyer assumes the activity is included.The supplier later…