Knowledge Base
Third-party witnessing and Factory Acceptance Tests help buyers verify equipment before shipment. Learn how FAT supports RFQs, supplier delivery, risk control, and shipment release decisions.
When a supplier delivers defective goods, missing documentation, wrong parts, or services that do not meet requirements, the first priority is often to solve the immediate problem. The buyer may need replacement goods. The warehouse may need return instructions. Quality may issue a Non-Conformity Report. The supplier may issue an RMA number so the material…
In procurement, problems do not end when goods are delivered. Sometimes the supplier delivers the wrong item, the wrong quantity, damaged material, incomplete documentation, poor quality, or goods that do not meet the agreed specification. When this happens, the buyer needs more than an email saying, “something is wrong.” The problem must be documented clearly,…
