How to Build an Effective Supplier Relationship Management Program
Learn how to build a practical supplier relationship management model using segmentation, scorecards, governance and joint business planning.
Knowledge Base
Learn how to build a practical supplier relationship management model using segmentation, scorecards, governance and joint business planning.
Maybe you are well-versed in Kraljic’s matrix for Supplier Segmentation, but on the other site of the table it is about understanding Customer Segmentation.
Supplier Relationship Management, often called SRM, is one of the most discussed topics in procurement. It appears regularly in LinkedIn posts, procurement networks, conferences, webinars, and supplier management discussions. That is useful — but it can also create confusion. One person uses SRM to describe supplier compliance. Another uses it for supplier performance reviews. A third…