A sourcing event should not start with an RFQ sent to the first suppliers the buyer already knows.
That is a common mistake.
Before asking suppliers for prices, proposals, and binding offers, the buyer must first understand the market. Which suppliers exist? Which suppliers are capable? Which are relevant for this requirement? Which suppliers should be excluded early because they lack capacity, certifications, technology, geography, financial stability, or experience?
This is where market analysis and RFI become important.
An RFI, or Request for Information, helps the buyer move from a broad long list of possible suppliers to a qualified short list of suppliers that are suitable for the next step: RFQ or RFP.
Today, this work can be supported by more data sources than before. Buyers can use public information, supplier databases, trade fair data, certification databases, AI-assisted research, supplier intelligence platforms, and built-in supplier discovery tools in eSourcing systems.
But the principle is still the same:
The buyer must identify the right suppliers before asking for the final offer.
LHTS framework
Role: Tactical
Supporting roles: Operative, Management
Process: Supplier market analysis, supplier discovery, RFI, supplier pre-qualification, short-list creation, preparation for RFQ/RFP
Level: Advanced
Related course: Market Analysis
Supporting bundle: The Sourcing Engine Room – a modern sourcing process
Quick answer: what is an RFI in procurement?
An RFI is a Request for Information. It is used before an RFQ or RFP when the buyer needs to understand the supplier market and qualify potential suppliers.
The purpose of an RFI is not to select the final supplier. The purpose is to collect structured information about supplier capability, capacity, experience, certifications, technology, geography, risk, and fit with the requirement.
A good RFI helps the buyer create a reliable short list for the next sourcing step.
The real problem: buyers often invite the wrong suppliers
Many sourcing events fail before the RFQ or RFP is even sent.
The reason is simple: the wrong suppliers are invited.
Sometimes the buyer invites only known suppliers because they are already in the ERP system. Sometimes the buyer invites too many suppliers because the long list was never screened. Sometimes internal stakeholders suggest suppliers based on personal experience, not market analysis. Sometimes procurement uses an old supplier list that no longer reflects the market.
The result can be:
- Too few qualified responses
- Too many irrelevant responses
- Weak competition
- Poor supplier fit
- Slow RFQ/RFP evaluation
- Unclear supplier capability
- Missed innovation
- Higher risk
- Dependence on incumbent suppliers
- A short list that is not really short-listed
This creates frustration for both buyers and suppliers.
Suppliers spend time answering sourcing documents even when they are not a good fit. Buyers spend time evaluating responses that should never have been requested.
The solution is to use market analysis and RFI properly.
RFI, RFQ, and RFP: what is the difference?
A buyer should be clear about the purpose of each document.
RFI: Request for Information
Use an RFI when you need to understand the market and supplier capabilities.
An RFI asks questions such as:
- Can the supplier deliver this type of product or service?
- Which technologies or methods does the supplier use?
- Which certifications does the supplier hold?
- Which geographies can the supplier serve?
- What capacity does the supplier have?
- What experience does the supplier have?
- Which risks should the buyer understand?
An RFI is exploratory. It helps the buyer learn.
RFQ: Request for Quotation
Use an RFQ when the requirement is clearly defined and suppliers can quote against the same specification.
An RFQ asks for price, delivery, commercial terms, and compliance with the requirement.
An RFQ is suitable when the buyer knows what should be bought.
RFP: Request for Proposal
Use an RFP when the buyer knows the business need but wants suppliers to propose a solution.
An RFP is useful for services, projects, software, consulting, outsourcing, technical solutions, or innovation cases where suppliers may solve the need in different ways.
The RFI often comes before RFQ or RFP because it helps the buyer identify which suppliers should be invited.
Long list and short list in procurement
What is a long list?
A long list is the broad starting list of possible suppliers.
It can include:
- Known suppliers
- Suppliers in the ERP system
- Incumbent suppliers
- Suppliers suggested by stakeholders
- Suppliers found through web research
- Suppliers found through AI-assisted research
- Suppliers from industry directories
- Suppliers from trade fairs
- Suppliers from certification databases
- Suppliers from supplier intelligence platforms
- Suppliers from sourcing tools
- Suppliers in adjacent markets
- Suppliers in new geographies
The long list should be broad enough to avoid missing relevant suppliers.
But a long list is not yet a sourcing decision. It is only the starting point.
What is a short list?
A short list is the smaller group of suppliers that have been screened and are suitable for the next sourcing step.
A short-listed supplier should normally meet the minimum requirements for:
- Capability
- Capacity
- Quality
- Compliance
- Certifications
- Geography
- Technology
- Financial stability
- Risk profile
- Reference experience
- Strategic fit
- Willingness to participate
The short list should be based on evidence, not assumptions.
Market analysis comes before the RFI
An RFI is not the only way to do market analysis. It is one tool within market analysis.
Before sending the RFI, the buyer should already have done basic market research.
This can include:
- Searching for suppliers
- Understanding market structure
- Identifying major supplier segments
- Checking regional supply options
- Understanding substitute technologies
- Reviewing certifications and standards
- Checking whether the market is fragmented or concentrated
- Identifying potential supply risks
- Understanding whether the market is mature or innovative
- Checking whether small or niche suppliers may be relevant
This early research helps the buyer write a better RFI.
If the buyer does not understand the market at all, the RFI may ask the wrong questions.
Modern sources for supplier discovery
Supplier discovery used to depend heavily on existing supplier lists, internal recommendations, trade fairs, and manual web searches.
Those sources are still useful, but they are no longer enough.
A modern buyer can use several layers of supplier discovery.
1. Internal supplier data
Start with what the company already knows.
Useful internal sources include:
- ERP supplier master data
- Historical spend data
- Contract databases
- Previous RFQ/RFP events
- Supplier performance records
- Quality reports
- Approved supplier lists
- Stakeholder recommendations
- Supplier risk records
- Supplier audit reports
This helps identify known suppliers, but it also has a limitation: it may only show the market the company already uses.
A strong market analysis must also search outside the current supplier base.
2. Publicly available market data
Public sources can include:
- Supplier websites
- Industry associations
- Trade fair exhibitor lists
- Certification databases
- Patent databases
- Public financial information
- News articles
- Government registers
- Import/export information where available
- Professional networks
- Product catalogues
- Technical standards bodies
- Sustainability and compliance databases
Public data is useful, but it must be checked. A supplier website may be outdated. A supplier may claim capability that is not proven. A supplier may appear relevant but lack capacity or certifications.
3. AI-assisted open web research
AI can help the buyer search, summarize, translate, cluster, and compare information from publicly accessible data.
For example, an AI research assistant can help:
- Identify possible suppliers in a niche category
- Translate supplier information from other languages
- Summarize supplier capabilities
- Compare supplier websites
- Group suppliers by region or technology
- Identify possible certifications
- Find alternative materials or substitute solutions
- Create a first draft of a long list
- Prepare RFI questions based on the category
This can save time, especially when the market is unfamiliar.
But the buyer must treat AI output as a starting point, not as verified truth.
AI may miss suppliers, misunderstand capabilities, use outdated data, or produce confident but incorrect summaries. Every important supplier record should be checked against reliable sources.
4. Supplier intelligence platforms
Supplier intelligence platforms use collected, structured, cleaned, and enriched supplier data. These platforms can help buyers search broader markets faster than manual research.
They may provide information such as:
- Company identity
- Locations
- Product categories
- Technologies
- Certifications
- Industry classification
- Known customers
- Trade records
- Supplier relationships
- Risk indicators
- Sustainability information
- Financial indicators
- Contact data
Platforms such as Matchory and other supplier intelligence providers are examples of this development. The key value is not only search speed. The value is structured supplier data that can be compared and filtered.
5. Embedded supplier discovery in sourcing tools
Some sourcing platforms now include supplier discovery directly inside the sourcing workflow.
That is important because supplier discovery is not a separate academic exercise. It should connect directly to the sourcing event.
A buyer should be able to move from supplier discovery to RFI, from RFI to short list, and from short list to RFQ/RFP without losing data, notes, scoring, or audit trail.
Market Dojo’s supplier discovery integration is an example of this direction: supplier discovery and supplier data validation are connected into the eSourcing workflow, reducing manual transfer between tools.
AI agents in supplier discovery
AI agents can support market analysis by performing defined research tasks across available data sources.
A buyer could, for example, create or use an AI agent to:
- Search for suppliers in a defined region
- Identify companies with specific certifications
- Monitor market news for supplier risk
- Compare supplier product descriptions
- Identify new entrants in a technology area
- Summarize supplier capabilities
- Find alternative suppliers to an incumbent
- Track changes in a supplier’s public profile
- Prepare a first long list for buyer review
This is especially useful when the buyer needs to search beyond known suppliers.
However, AI agents need clear boundaries.
A good buyer should define:
- What sources the agent may use
- What data may not be shared
- How results should be documented
- How confidence should be shown
- Which information must be verified manually
- Which suppliers must be excluded for compliance reasons
- How bias or missing data should be handled
- Who approves the final short list
The buyer remains responsible for the sourcing decision.
AI can help find information. It should not independently decide which suppliers receive an RFQ/RFP.
A practical process: from market analysis to short list
Step 1: Define the sourcing need
Before searching for suppliers, define what the business needs.
Clarify:
- Product or service scope
- Technical requirements
- Service requirements
- Geography
- Capacity need
- Quality requirements
- Certifications
- Sustainability requirements
- Compliance requirements
- Implementation timeline
- Contract period
- Critical risks
- Budget assumptions
- Stakeholder expectations
Do not make the requirement too narrow too early. A narrow specification can exclude good suppliers before the market has been explored.
Step 2: Define minimum requirements and evaluation criteria
Before building the long list, define the difference between:
Must-have requirements
Suppliers must meet these to be considered.
Should-have requirements
These are important but may allow some flexibility.
Nice-to-have requirements
These may create added value but should not eliminate suppliers too early.
This distinction is important.
If every requirement is treated as mandatory, the buyer may accidentally create a very short list too early.
Step 3: Build the long list
Use several sources to build the long list.
Do not rely only on:
- The incumbent supplier
- Suppliers already in the ERP
- The first page of search results
- One stakeholder’s recommendation
- One supplier discovery tool
- One region
- One trade fair list
The purpose of the long list is to explore the market broadly enough to avoid missing relevant options.
For each supplier, record basic information:
- Supplier name
- Website
- Country and locations
- Product/service capability
- Relevant business area
- Potential fit
- Source of information
- Reason for inclusion
- Initial risk flags
- Known certifications
- Contact information
- Notes and assumptions
Always record where the information came from. This matters for quality and traceability.
Step 4: Clean and enrich the long list
A long list often contains duplicates, outdated company names, subsidiaries, distributors, agents, and companies that look relevant but are not.
Clean the list before sending the RFI.
Check:
- Duplicate suppliers
- Parent/subsidiary relationships
- Manufacturer versus distributor
- Geographic service ability
- Relevant product/service match
- Basic financial status
- Obvious compliance concerns
- Website activity
- Certifications
- Language and contact route
- Existing relationship with your company
This is an area where AI and supplier intelligence platforms can help, but the buyer should still verify the most important records.
Step 5: Decide who receives the RFI
Not every long-list supplier should receive the RFI.
The RFI should be sent to suppliers that appear relevant enough to justify their time and your evaluation effort.
At this stage, the buyer should ask:
- Is this supplier likely to meet the minimum requirements?
- Is the supplier in the right market segment?
- Can the supplier serve the required geography?
- Does the supplier appear active and credible?
- Is there a reason to test this supplier further?
- Would this supplier increase competition, resilience, innovation, or market knowledge?
The RFI list may still be broad, but it should not be random.
Step 6: Design the RFI
A good RFI should be easy for suppliers to answer and easy for the buyer to compare.
The RFI should include:
- Background and purpose
- High-level description of the need
- Expected sourcing timeline
- Instructions for response
- Confidentiality expectations
- Contact details
- RFI questions
- Response format
- Deadline
- Next step after RFI
- Evaluation logic
The buyer should not ask for unnecessary information. A long and complicated RFI may reduce participation, especially from smaller or niche suppliers.
The RFI should collect enough information to qualify suppliers, not everything that will later be needed in the RFQ/RFP.
What should an RFI ask?
A practical RFI can be structured around these areas (note, see list as inspiration and adapt to your case).
Company information
Company name
Ownership structure
Locations
Number of employees
Revenue range
Relevant business units
Contact person
Capability
Products or services offered
Technical capability
Production or delivery method
Relevant technologies
Customization ability
Innovation capability
Service model
Capacity
Available capacity
Scalability
Lead times
Geographic coverage
Logistics model
Peak demand handling
Subcontracting approach
Quality and compliance
Certifications
Quality management systems
Regulatory compliance
Insurance
Audit readiness
Sustainability policies
Information security where relevant
Experience and references
Similar customers
Relevant industries
Case examples
Reference projects
Years of experience
Known limitations
Risk and resilience
Single points of failure
Business continuity approach
Supply chain dependencies
Financial stability indicators
Geopolitical exposure
Critical materials or sub-suppliers
Commercial fit
Typical contract model
Minimum order quantities
Payment expectations
Pricing structure at high level
Cost drivers
Willingness to participate in RFQ/RFP
Supplier interest
Is the supplier interested in this opportunity?
What would make the opportunity attractive?
What information is needed to prepare a proper offer later?
Are there concerns about the current requirement?
This final area is often forgotten. The RFI is not only about whether the supplier is good enough for the buyer. It is also about whether the buyer is attractive enough for the supplier.
Step 7: Score the RFI responses
The buyer should score RFI responses against predefined criteria.
A simple model can include:
- Capability
- Capacity
- Quality
- Compliance
- Geography
- Experience
- Risk
- Commercial fit
- Innovation potential
- Supplier interest
- Strategic fit
Do not score everything equally. Weight the criteria based on the sourcing case.
For example:
- In a critical production material, capacity and quality may be more important than price indication.
- In a service tender, experience and delivery model may matter more.
- In an innovation project, technical capability and development mindset may be decisive.
- In a risk reduction project, geography and backup capacity may matter more.
The score should support decision-making, not replace judgment.
Step 8: Create the short list
The short list should include suppliers that are suitable for the next sourcing step.
A strong short list is:
- Relevant
- Competitive
- Manageable
- Documented
- Aligned with stakeholders
- Based on criteria
- Free from obvious exclusion risks
- Broad enough to create competition
- Narrow enough to evaluate properly
There is no perfect number of suppliers. The right number depends on the category, market, sourcing timeline, complexity, and expected supplier interest.
A short list of three suppliers can be too narrow in a competitive market. A short list of ten suppliers can be too broad in a complex RFP.
The buyer should be able to explain why each supplier is included.
Step 9: Prepare the RFQ or RFP
Once the short list is ready, the buyer can prepare the RFQ or RFP.
The RFI should improve the next document.
Use the RFI results to:
- Refine the specification
- Adjust unrealistic requirements
- Improve evaluation criteria
- Clarify supplier terminology
- Identify market-standard contract terms
- Understand cost drivers
- Prepare better questions
- Identify supplier risks
- Decide sourcing tactic
- Improve stakeholder alignment
This is one of the main reasons to use RFI. It helps the buyer avoid writing an RFQ/RFP that the market cannot answer well.
Step 10: Keep the market knowledge
Do not treat the RFI as a one-time document.
The information collected should be saved and reused.
Store:
- Long list
- RFI distribution list
- Supplier responses
- Scoring model
- Reasons for exclusion
- Reasons for short-listing
- Market insights
- Risk notes
- Supplier capability data
- Lessons for next sourcing event
This turns one sourcing event into a stronger procurement knowledge base.
How AI should and should not be used
AI can improve market analysis, but it must be used professionally.
Good use of AI
Use AI to:
- Find possible suppliers
- Translate supplier information
- Summarize company profiles
- Cluster suppliers by capability
- Draft RFI questions
- Identify missing information
- Compare supplier responses
- Highlight risk signals
- Prepare market overview notes
- Create a first screening table
Risky use of AI
Be careful when using AI to:
- Make final supplier decisions
- Reject suppliers automatically
- Rank suppliers without transparent criteria
- Use confidential internal information in public tools
- Summarize unverified supplier claims as facts
- Create biased short lists based on incomplete data
- Replace stakeholder review
- Replace due diligence
- Ignore data provenance
The buyer should always know where the information came from and how it was verified.
Practical example: using RFI before sourcing a technical service
A company needs a supplier for a technical maintenance service in several countries.
The internal stakeholder suggests the current local supplier because “they know our equipment.” Procurement could send an RFQ directly to the incumbent and two known alternatives.
But that would be a weak sourcing process.
A better approach is:
- Start with market analysis.
- Identify suppliers through internal data, web research, industry associations, certification databases, AI-assisted search, and supplier discovery tools.
- Build a long list of possible suppliers.
- Clean the list and remove irrelevant suppliers.
- Send an RFI to suppliers that appear capable.
- Ask about technical competence, certifications, geographic coverage, response time, spare parts access, subcontracting, references, and capacity.
- Score the RFI responses.
- Create a short list of suppliers that can realistically deliver.
- Use the RFI results to write a stronger RFP.
The buyer now has better market knowledge, stronger competition, and a more credible sourcing event.
How this connects to the procurement role
This topic is mainly connected to the tactical procurement role.
A tactical buyer, sourcing manager, or category manager must understand the market before selecting suppliers for an RFQ or RFP. Supplier discovery, RFI design, supplier screening, and short-list creation are important tactical procurement skills.
The topic also supports operative procurement. Operative buyers often know which suppliers perform well in daily work, which suppliers create problems, and which suppliers are easy or difficult to work with. That information should feed into the market analysis.
For procurement management, this topic matters because better supplier discovery improves competition, reduces risk, supports innovation, and helps avoid overdependence on incumbent suppliers.
Where this fits in the sourcing process
The RFI normally fits between early market analysis and the RFQ/RFP.
A simplified sourcing flow looks like this:
- Need definition
- Spend and baseline analysis
- Sourcing tactic
- Market analysis
- Supplier long list
- RFI
- Supplier short list
- RFQ/RFP
- Evaluation
- Negotiation
- Award
- Implementation
- Supplier and Contract management
The RFI is the bridge between market understanding and supplier competition.
Common mistakes when using RFI
Mistake 1: Sending the RFI too late
If the RFQ/RFP is already written and the supplier list is already decided, the RFI becomes an administrative step. It should be used early enough to influence the sourcing strategy.
Mistake 2: Asking for too much information
A long RFI can discourage suppliers. Ask for the information needed to decide whether the supplier should move to the next step.
Mistake 3: Confusing RFI with RFQ
An RFI should not be treated as a price competition. It is mainly used to understand capability, fit, and market structure.
Mistake 4: Relying only on known suppliers
Known suppliers are not always the best suppliers. Market analysis should also identify new, niche, regional, innovative, or alternative suppliers.
Mistake 5: Trusting AI without verification
AI can speed up supplier discovery, but supplier data must still be checked. The buyer should verify important information before using it in decisions.
Mistake 6: Not documenting why suppliers were excluded
A short list should be explainable. If a supplier is removed from the process, the reason should be documented.
Mistake 7: Ignoring supplier attractiveness
A supplier may be capable, but not interested. The RFI should help the buyer understand whether the opportunity is attractive enough for good suppliers to participate.
Buyer checklist: from long list to short list
Before sending the RFQ or RFP, ask:
- Have we defined the business need clearly?
- Have we separated must-have from nice-to-have requirements?
- Have we searched beyond existing suppliers?
- Have we used more than one source for supplier discovery?
- Have we checked public, internal, and enriched data sources?
- Have we used AI only as support, not as final decision-maker?
- Have we cleaned duplicates and irrelevant suppliers?
- Have we designed an RFI that is easy to answer and compare?
- Have we scored suppliers against defined criteria?
- Have stakeholders reviewed the short list?
- Have we documented why suppliers were included or excluded?
- Have we used the RFI insights to improve the RFQ/RFP?
Related online course
If you want to go deeper into this topic, the Learn How to Source course Market Analysis is the natural next step.
This course connects directly to the activity of moving from a broad supplier market to a short list of relevant suppliers before launching the RFQ/RFP.
The course The Sourcing Engine Room – a modern sourcing process is also relevant because supplier discovery, RFI, supplier screening, RFQ/RFP, evaluation, and negotiation are connected parts of the same sourcing process.
FAQ
What is an RFI in procurement?
An RFI is a Request for Information. Buyers use it to collect structured information about suppliers, capabilities, technologies, capacity, certifications, risks, and market practices before deciding who should be invited to an RFQ or RFP.
When should a buyer use an RFI?
A buyer should use an RFI when the market is not fully understood, when suppliers may solve the need in different ways, when new suppliers are being explored, or when the buyer needs to qualify suppliers before requesting formal offers.
What is the difference between a long list and a short list?
A long list is a broad list of possible suppliers. A short list is the smaller group of suppliers that have been screened and are suitable for the next sourcing step.
Is an RFI the same as market analysis?
No. Market analysis is the broader activity of understanding the supplier market. An RFI is one method used within market analysis to collect information directly from suppliers.
Can AI be used to identify suppliers?
Yes. AI can support supplier discovery by searching public data, summarizing supplier profiles, comparing capabilities, translating information, and identifying possible alternatives. However, the buyer must verify important information before making sourcing decisions.
Can AI replace the RFI?
No. AI can help prepare the long list and support analysis, but the RFI collects structured information directly from suppliers. For important sourcing events, supplier responses should still be checked, scored, and reviewed by procurement and stakeholders.
How many suppliers should be on a short list?
There is no fixed number. The short list should be large enough to create competition and small enough to evaluate properly. The right number depends on the category, market maturity, complexity, and sourcing timeline.
Conclusion
Identifying suppliers for an RFQ or RFP is not only an administrative task.
It is a strategic sourcing activity.
A buyer who sends an RFQ to the wrong suppliers will struggle with weak responses, poor competition, and unclear evaluation. A buyer who uses market analysis and RFI properly can build a stronger short list, improve the RFQ/RFP, reduce risk, and create better sourcing results.
Modern tools, supplier intelligence platforms, and AI agents can make supplier discovery faster and broader. But they do not remove the buyer’s responsibility.
The professional buyer still needs to define the need, understand the market, verify supplier information, apply clear criteria, and document the decision.
The practical question is:
Have we invited the right suppliers — or only the suppliers we already knew?
